Clients to expect a new facilitation service and information hub.
Discussions on the implementation of the One Stop Shop (OSS) service center at Tamarama Building are now back on.
Key implementing agencies came together at the VIPA Board Room in January to revive previously held talks on the One Stop Shop service center.
In 2017 the government provided space for key agencies at the former French Embassy to provide this important service.
However issues of manpower and resources have lagged this initiative.
Through the discussions, led by VIPA, it was clear that this service be modernized especially through ICT.
The key line government agencies, (VIPA, Immigration, Labor, Customs, VAT, VFSC, VNPF, VTO & VANIPO) will firstly assess existing processes and discuss how they can be improved.
One key concern was the duplication of information requested from investors and clients by each agency.
Another key issue was how to eventually streamline these processes both manually and online.
It was clear that overall, more work and discussion will happen this year to ensure the successful running of the OSS.
The overall aim for this service is to provide an easy but effective investment registration system and an information hub for information about what Vanuatu offers as an investment and tourist destination.
An effective OSS in place will also mean possible improvement in Vanuatu’s Doing Business ranking.
Regular updates on the development of this government initiative will be provided.
Dear Sir / Madam,
I’m a Chinese man, 42 years old. I would like to inquire that how to invest in Vanuatu in order to obtain the permanent residence and citizenship. Please let me know how to process it, do I need to travel to Vanuatu to do it by myself, and the fees in detail.
Best regards,
Yin
A way forward.
Bonne continuation pour la mise en place rapide de la coordination des services concernés.
I was involved in a similar project in Australia. I would really be interested to be involved if I can assist and offer any support and constructive feedback from the investors, expat, and local business community.
This one stop shop is a necessity to bring Vanuatu into the 21st century and encourage more investors. The current situation frustrates investors so much they go elsewhere.