Offering regular aftercare support services has become and will continue to be a key strategic role for the Agency in order to retain existing and potential investors given the high level of uncertainty presented by the covid-19 crisis.Commencing this strategy, the new VFIPA CEO and Board Chairman undertook several missions during the months of September and October 2020. Islands visited include Ambae, Tanna, Luganville and Malekula.

On Tanna, the duo visited Mr Hugh Lowe, a long term New Zealand investor who arrived in Vanuatu when VFIPA (then known as the Vanuatu Foreign Investment Board or VFIB) was newly set up. He invested in a number of businesses prior to purchasing and running Tanna Lodge, formely known as Tanna Beach Resort. The name change came about as part of a marketing assessment facilitated by Mr Aru when he was serving as the Head of the Melanesian/Micronesian Subregional Office of the ACP/EU Centre for the
Development of Enterprise (CDE), after leaving VFIPA in September 2006.